• We accept returns or exchanges for any product you are not satisfied with.
  • Requests must be made within 7 days of receiving your order.
  • Products must have at least 90% of the contents remaining in the bottle.
  • Return and exchange requests are processed within 3–5 working days.
  • Delivery charges are non-refundable on return or exchange orders.
  • Customers are responsible for the delivery charges on exchange orders.
  • Tester Boxes (Sample Boxes) are non-refundable, as they are designed only for testing fragrances.
  • Orders valued at Rs. 10,000 or above are not refundable but may be exchanged.
  • In cases of damage, leakage, or incorrect items, we will cover the delivery charges.